Privacy Policy

1. Introduction

Harder Labs LLC ("Harder Labs," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit any website or use any service operated by Harder Labs LLC, including harder.dev and our affiliated brand websites (collectively, the "Services").

Our affiliated brands include but are not limited to:

• Hill Country Gear (hillcountrygear.com)
• Stellar Arcade (stellararcade.com)
• SharePuzzles (sharepuzzles.com)
• Austin Puzzle Exchange (austinpuzzles.com)

2. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Account information: name, email address, and password when you create an account
• Purchase information: billing address, shipping address, and payment method details (processed securely by Stripe — we do not store full credit card numbers)
• Communications: information you provide when you contact us via email or other channels
• User content: any content you submit through our platforms (reviews, listings, messages)

Information Collected Automatically

When you use our Services, we may automatically collect:

• Device and browser information: IP address, browser type, operating system, and device identifiers
• Usage data: pages visited, time spent on pages, referring URLs, and click patterns
• Cookies and similar technologies: we use cookies and local storage to improve your experience, remember preferences, and analyze site traffic

Analytics

We use Google Tag Manager and related analytics services to understand how visitors interact with our Services. These tools may collect information about your browsing behavior. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

3. How We Use Your Information

We use the information we collect to:

• Process transactions and fulfill orders
• Create and manage your accounts
• Communicate with you about orders, services, and inquiries
• Improve, personalize, and optimize our Services
• Detect, prevent, and address fraud or security issues
• Comply with legal obligations and enforce our Terms of Service
• Send you marketing communications (only with your consent, and you can opt out at any time)

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Payment processors: Stripe processes payments on our behalf and is subject to Stripe's Privacy Policy
• Service providers: hosting, analytics, email, and other vendors who help us operate our Services (bound by contractual confidentiality obligations)
• Legal compliance: when required by law, court order, or government request
• Business transfers: in connection with a merger, acquisition, or sale of assets
• Affiliated brands: information may be shared between Harder Labs LLC and its DBA brands to fulfill orders and provide services

5. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are retained as required by applicable tax and accounting laws.

6. Data Security

We implement reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we take it seriously and work to protect your data.

7. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information
• Opt out of marketing communications
• Request a copy of the data we hold about you
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at kevin@harder.dev. We will respond within a reasonable timeframe.

8. Cookies

Our Services use cookies and local storage technologies. Essential cookies are necessary for core functionality (e.g., shopping carts, authentication). Analytics cookies help us understand how visitors use our sites. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our Services.

9. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete it promptly.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

11. Texas and U.S. Privacy Laws

We comply with applicable U.S. privacy laws, including the Texas Data Privacy and Security Act (TDPSA) where applicable. If you are a Texas resident and wish to exercise your data privacy rights, please contact us using the information provided below.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically for any changes.

13. Contact

If you have questions or concerns about this Privacy Policy, contact us at:

Harder Labs LLC
Austin, TX
kevin@harder.dev